Caller-led intake
The caller can provide phone, name, or address. Wall AI guides them through the minimum confirmation needed before the record is touched, then keeps the conversation moving.
Built for healthcare professionals
Wall AI helps busy healthcare consultation teams look up clients, capture care updates, submit the right fields, save unfinished drafts, and send recaps without adding another spreadsheet or manual handoff.
"Call Faith first. Ask her to look up Kathy Smith, then update the care goals and submit the demo record."
The pain point
Health agencies asked for a way to reduce duplicated notes, missed recaps, unfinished follow-up work, and slow record updates. Wall AI is designed around the actual call flow: identify the caller, find the right client, confirm details, then submit or save the update.
The caller can provide phone, name, or address. Wall AI guides them through the minimum confirmation needed before the record is touched, then keeps the conversation moving.
Care goals, schedule, care needs, equipment, saved drafts, and approved recaps are handled in one guided workflow.
Success story
The request was simple: help a busy team reduce time spent moving call details into care systems. In a conservative example, saving 20 minutes on 4 care consults a day equals 400 minutes per consultant each week. Across 10 consultants, that is more than 66 hours of weekly capacity brought back into the agency.
Live demo
Open the live demo panel, call Faith, and watch the sample Dallas care record update. The data is fictitious and safe for public demos.
Simple location-based pricing
Every plan includes the Wall AI voice workflow, connector configuration, recap path, saved draft flow, and implementation support. The only pricing difference is the number of locations.
Launch path
For new clients, the build starts with credentials and workflow review, then moves into connector setup, field testing, live voice testing, and agency signoff.
Confirm locations, approved callers, recap rules, and the core care update flow.
Authorized agency leaders obtain the needed system credentials directly from their software provider.
Digital Lead Software configures Wall AI, tests fields, and verifies the saved draft and recap path.
We run live call tests, confirm agency approval, and move the workflow into production.
Agency questions
No. Wall AI is a connector and workflow layer. It helps capture, route, submit, save drafts, and recap information around the systems your agency already uses.
The production build focuses on the fields that can be tested and verified safely. Some brittle or highly variable fields may be held back until they are hardened.
Production setup depends on the selected hosting, CRM, phone, email, and healthcare system configuration. Digital Lead Software will review the implementation requirements during onboarding.
An authorized agency leader obtains credentials directly from the software provider when required. Digital Lead Software can help guide the request and setup process.
Ready for the live demo
Call Faith at (855) 899-2191, try the live demo above, or book a short consultation with Digital Lead Software to map this to your agency locations.