Terms of Use

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🔐 Digital Lead Software – Terms of Use

Effective Date: October 19, 2025

By purchasing our services, you agree to the terms below. Please read carefully.

1. Services Provided

We provide professionally designed, pre-built, single-page websites customized for home service businesses. Your subscription includes:

A pre-designed, single-page Lead-Ready Site tailored with your brand content (e.g., logo, two photos [main + About Us], service info) or our industry-ready images if you’re starting fresh
Site hosting, tech support, and one revision after launch
Live chat and a dedicated phone number integrated to optimize lead capture
Domain connection (if provided or purchased)
Optional: Managed ad campaigns (if selected at checkout)
Smart Forms & Live Chat — Delivered Straight to Your Email Inbox

Note: The site is a single-page layout optimized for lead generation. Additional pages are available for purchase (see Section 4).

2. Payment Terms

A $20 activation fee is charged immediately to begin setup of the single-page Lead-Ready Website.
After 7 days, your subscription will auto-renew at $299/month, unless canceled before the trial ends.
You may cancel anytime before your next billing cycle to avoid additional charges.
Additional services (e.g., ad campaigns, domain setup, galleries, additional pages, or post-revision changes) may require separate one-time fees.

3. Trial Period & Guarantee

Your $20 setup fee is refundable within 7 days if you're not satisfied with the single-page Lead-Ready Site’s design, live chat, or phone functionality.
No further charges apply during the trial unless you purchase add-ons.
Continuing service after the trial confirms your acceptance of the $299/month subscription.

4. Revisions & Customization

Included Revision

Your plan includes one post-launch content tweak, such as:

Updating text
Replacing photos
Editing service details

This one-time revision must be requested within 14 days of your site’s launch.

Additional Updates

If you need more changes after your included revision, we offer:

Simple edits (e.g., text swaps, image changes): ➤ Starting at $50–$75 per request
Advanced changes (e.g., new sections, layout changes, 3rd-party tools): ➤ Custom quote required based on complexity

All updates are completed within 2–5 business days of payment unless otherwise noted.

Additional Web Pages

Need to expand your website? Additional website pages are available for purchase.

Starting at $150 per page
Includes layout design, branding alignment, and mobile optimization
Pricing may vary based on complexity (e.g., service area maps, galleries, multi-step forms, custom integrations)
Pages are added using our existing pre-built style system and are not fully custom
Requests must be submitted via your intake form or contact form

⚠️ Note: Additional pages do not include full custom design, platform changes, or feature overhauls. Custom requests may require a full quote.

5. Uptime & Hosting Disclaimer

We strive for maximum uptime but do not guarantee 100% availability.

We are not responsible for interruptions caused by third-party platforms, DNS issues, or scheduled maintenance.
In the event of an outage exceeding 48 hours, service credits or refunds may be offered at our discretion.

6. Client Responsibilities

You agree to:

Provide accurate, legal content and image assets you have permission to use
Respond to drafts and feedback requests promptly
Ensure your content complies with local, state, and industry regulations

Failure to complete intake or provide assets within 7 days of draft delivery may delay your build or result in subscription activation by default.

7. Ownership & Use

You own your submitted content (e.g., logos, text, photos).
Digital Lead Software retains ownership of the site template, single-page layout, platform code, and systems.
You may use your site while your subscription is active. Access ends after cancellation or nonpayment.

8. Ad Campaigns & Credits

First-Time Ad Match
- If you opt into advertising, we match your $50 buy-in to launch your first $100 in local ad traffic.
- Campaigns begin after your site is launched and intake is complete.
- Ad spend is non-refundable once launched.
Optional Ad Campaign Packages
- We offer expertly managed Facebook ad campaigns designed to drive local leads for active clients. Packages include setup, targeting, and reporting, allowing you to focus on your work.
- Test Drive Campaign
  - A great option for getting your first local leads from Facebook. We manage your initial ad push to warm up your market and help you learn what works.
  - What’s Included:
    - $200 in Facebook ad spend
    - $50 ad management fee
    - 1 lead-gen campaign (7–10 days)
    - Setup + launch reporting
  - Pricing: One-time payment of $250
  - Availability: Open only to active clients with a live site.
  - Ad spend and fees are non-refundable once the campaign launches.
- Weekly Leads Campaign
  - Perfect for local pros ready to drive weekly leads with expert-managed Facebook ads. We handle the setup, targeting, and reporting—keeping you focused on the work.
  - What’s Included:
    - $300 ad spend directly into Facebook
    - $100 monthly ad management & reporting
    - Professionally written ad copy
    - Local targeting + lead form
    - Tracking number + lead alerts to your CRM
  - Pricing: $400/month, cancellable anytime before the next billing cycle.
  - Fees are non-refundable once the campaign is active.
- Serious Exposure Campaign
  - Ideal for scaling up or staying booked 24/7 with a bigger ad budget and higher-volume leads.
  - What’s Included:
    - $600 ad spend into your local market
    - $200 monthly ad management & optimization
    - Weekly ad performance reports
    - Call tracking number with lead attribution
    - Real-time leads via form and chat
  - Pricing: $800/month, cancellable anytime with no contract.
  - Fees are non-refundable once the campaign is active.
- General Terms:
  - Ads are fully managed by Digital Lead Software using internal and third-party tools.
  - You may cancel a campaign before launch with 48-hour notice; no refunds apply once ads are live.
  - Minimum ad spend varies by package; additional customization may incur extra fees based on complexity.

9. Domain Setup & Management

You may choose one of the following domain options during onboarding:

Free ProSite subdomain (e.g., yourbusiness.digitalleadsoftware.com)
Use your own domain — $25 one-time setup
Purchase + manage a domain through us — $50 one-time setup + $25/year management & renewal

Domains we purchase on your behalf are registered in your name. We manage renewals, DNS, and technical setup.

10. Domain Transfers

If you cancel service and request domain transfer, a $50 release & transfer fee applies
Domains are transferable only if your account is in good standing with no overdue payments
We assist with registrar coordination and DNS decoupling as part of the transfer

11. Communication & Consent

By using our services, you agree to receive:

Transactional emails and text messages related to your order, account, or website
Optional marketing communication (opt-in only)
Message and data rates may apply
You may opt out at any time

12. Cancellation Policy

You may cancel your subscription anytime before the next billing date to avoid renewal
Your services remain active through your paid period
After cancellation, your website and hosted assets may be unpublished or removed
Any domain transfers must be requested separately and may incur applicable fees

13. Modifications to These Terms

We may update these Terms at any time. Updated versions will be posted with a new effective date. Continued use of our services constitutes your acceptance of any updates.

14. Limitation of Liability

To the fullest extent allowed by law, Digital Lead Software is not liable for:

Indirect or consequential damages
Loss of data or access
Downtime or delays caused by third-party tools or providers

Your sole remedy for dissatisfaction is to cancel your subscription and request a refund within the 7-day trial period, subject to the conditions outlined in Section 3.